Privacy Policy

Last updated: October 11, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Organization (referred to as either "the Organization", "We", "Us" or "Our" in this Agreement) refers to Washington Douglass Chorale, a nonprofit organization registered in Washington, DC, located at 1828 L Street, NW; Suite 270; Washington, DC 20036.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, which record certain information about Your interaction with that website.

  • Country refers to: Washington, United States

  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website and all programs, events, and activities operated by the Organization.

  • Service Provider means any natural or legal person who processes data on behalf of the Organization. It refers to third party companies or individuals engaged by the Organization to facilitate the Service, to provide the Service on behalf of the Organization, to perform services related to the Service, or to assist the Organization in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

  • Website refers to Washington Douglass Chorale's official website, accessible from https://www.washingtondouglasschorale.org/

  • You means the individual accessing or using the Service, or the company, or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Mailing address or phone number when needed for membership, event registration, donor acknowledgments, or volunteer coordination

  • Preferences related to programs, events, and communications

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device IP address, browser type and version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your device identifiers, Your mobile operating system, the type of mobile Internet browser You use, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and to store certain information. Tracking technologies We use may include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, some parts of the Service may not function properly.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary or Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable certain features. They help authenticate users and prevent fraudulent use of accounts.


  • Preference Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies remember choices You make when You use the Website, such as language preferences, to provide a more personal experience.


  • Analytics and Advertising Cookies

    Type: Persistent Cookies

    Administered by: Us and third parties

    Purpose: These Cookies help Us understand how the Service is used and support measurement and improvement of Our outreach. They may also be used to deliver content that is more relevant to Your interests.

Analytics and Targeted Advertising

We use Google Analytics 4 to measure and analyze traffic and usage. GA4 uses Cookies and similar technologies to collect information such as page views, referral sources, and technical data about Your device and browser. We may enable Google Signals to get aggregated insights where available.

We also use Meta Pixel to help measure the effectiveness of Our communications and to reach audiences who may be interested in Our programs. Pixel events may record actions such as page views or clicks on call to action elements.

You can learn about how Google uses information from sites and apps that use its services and how to opt out via tools such as Google Analytics Opt out browser add on. You can manage ad preferences on Meta platforms through Your account settings.

Email Communications and Subscriptions

We send emails about programs, events, volunteer opportunities, fundraising campaigns, and organizational updates. You may subscribe through forms on the Website. Each message includes an unsubscribe link. If You unsubscribe, We will retain only minimal information to record Your opt out choice.

We may use reputable email service providers to manage subscriber lists, send messages, and measure engagement such as opens and link clicks. These providers process Personal Data on Our behalf and under Our instructions.

Ticketing, Registrations, and Donations

Our Website may connect to external platforms for event ticketing, registrations, and related transactions. When You click a call to action on Our Website, You may be redirected to such a platform to complete Your purchase or registration.

For analytics purposes, Our Website and the connected external platform may be treated as a single flow using common tags or query parameters so that visits and actions can be measured across both environments.

Activities that occur on the external platform, including the collection and processing of personal information, are managed under that platform’s own policies and terms. Please review the applicable privacy policy on the external platform.

Where payments are involved, payment information is processed by the ticketing or payment processor. We do not store full payment card numbers on Our systems.

Use of Your Personal Data

The Organization may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor usage of the Service.

  • To manage Your Account, such as event registrations, memberships, or donor accounts.

  • To contact You regarding program updates, event information, administrative messages, or important notices.

  • To send communications about programs, events, volunteer opportunities, fundraising campaigns, and newsletters, unless You have opted out.

  • To issue acknowledgments and receipts for donations or memberships, and to manage donor stewardship.

  • To manage Your requests and respond to inquiries.

  • For organizational improvement, including data analysis, identifying usage trends, and evaluating and improving Our programs, services, and communications.

We may share Your personal information in the following situations:

  • With Service Providers: To monitor and analyze the use of our Service, to process communications, registrations, or donations, and to provide support services.
  • With Affiliates and fiscal sponsors: Where applicable, subject to this Policy.
  • With partner organizations: When co presenting programs or events, only as necessary and consistent with this Policy.
  • With other users: When You share personal information in public areas, that information may be viewed by all users.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Organization will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Personal Data to the extent necessary to comply with legal obligations, resolve disputes, and enforce policies. Usage Data is generally retained for a shorter period, except when used to strengthen security or improve functionality, or where We are legally obligated to retain it for longer periods.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed in locations where the parties involved in processing are located. This means Your information may be transferred to and maintained on computers located outside of Your state, province, country, or other jurisdiction where data protection laws may differ from those of Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of information represents Your agreement to that transfer.

The Organization will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and that no transfer of Your Personal Data will take place to any organization or country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting Personal Data that We have collected about You.

Where available, the Service may allow You to delete certain information from within the Service. You may also contact Us to request access to, correct, or delete personal information that You have provided to Us.

We may need to retain certain information where We have a legal obligation or lawful basis to do so, such as donation records required for tax reporting.

Disclosure of Your Personal Data

Organizational Changes

If the Organization is involved in a restructuring, fiscal sponsorship transition, or transfer of programs, Your Personal Data may be transferred as part of that process. We will provide notice before Your Personal Data becomes subject to a different privacy policy.

Law Enforcement

Under certain circumstances, the Organization may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements

The Organization may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Organization
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or method of electronic storage is completely secure. While We strive to use commercially reasonable means to protect Personal Data, We cannot guarantee absolute security.


Children's Privacy

Our Service is intended for general audiences and does not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under 13 without verification of parental consent, We will take steps to remove that information.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require parental consent before We collect and use that information.


Your Choices and Opt Outs

You can opt out of email marketing at any time using the unsubscribe link in Our emails. You can manage cookie and analytics preferences in Your browser settings. Some browsers offer Global Privacy Control signals that indicate Your privacy preferences. Our systems currently do not respond to Do Not Track signals, but You can limit certain tracking through the methods described above.


Links to Other Websites

Our Service may contain links to other websites that are not operated by Us, including AudienceView and other ticketing or payment processors. If You click on a third party link, You will be directed to that site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the District of Columbia and applicable United States federal law, without regard to conflict of laws principles. If You are a resident of another jurisdiction with mandatory consumer data rights, You may have additional rights under that law.


International Users and EU Residents

If You are located outside the United States, You understand that Your information may be transferred to and processed in the United States, where data protection laws may differ. If We collect Personal Data from individuals in the European Union or United Kingdom, We will process such data in accordance with applicable data protection laws, including honoring rights of access, correction, deletion, and objection where required.


Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

Where appropriate, We will also provide notice via email and or a prominent notice on Our Service before changes become effective.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.


Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: info@washingtondouglasschorale.org